5 Common Delivery Mistakes Small Businesses Make (and How to Avoid Them)

Deliveries can make or break your customer experience.

Small mistakes can lead to lost sales, unhappy customers, and wasted money. Here are the most common pitfalls — and how TaurFlex helps you avoid them…

1. Poor Packaging

Weak boxes or poor sealing cause damage. Solution: always use strong packaging and cushioning. See our guide above for tips.

2. Incorrect Address Details

A single typo can cause major delays. Solution: double-check addresses before dispatch and use automated systems where possible.

3. Ignoring Tracking

Some businesses skip tracked delivery to save money — but the risk isn’t worth it. Solution: always offer tracked services for customer peace of mind.

4. Overpaying for Single Parcels

Booking ad-hoc deliveries individually adds up. Solution: work with a courier like TaurFlex for multi-parcel discounts and scheduled collections.

5. Using the Wrong Delivery Option

Not every parcel needs express shipping. Solution: balance speed and cost by offering a mix of next-day, standard, and economy services.

Avoiding these mistakes not only saves money — it builds customer trust and repeat business.